Privacy Policy
Last Updated: September 23, 2025
We believe that protecting your privacy is just as important as making learning fun. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our educational platform and services. By using our services, you consent to the data practices described in this policy.
- Information We Collect
We collect different types of information to provide and improve our services. Information you provide directly includes account information, like your name and email, and payment information if you make a purchase. We also collect the content of your communications when you contact us for support. Information we collect automatically includes usage data from our interactive scenarios, such as your activity and performance data. We also collect technical data like your IP address and use cookies to remember your preferences and analyze how our services are used.
- How We Use Your Information
We use the information we collect to provide and personalize our services by tracking your progress and providing tailored feedback. We analyze your usage data to improve our platform and develop new features. We use your contact information to send service-related updates and respond to your inquiries. Your information is also used for security purposes to protect our services from fraud and abuse.
- Children's Privacy
We are committed to protecting the privacy of children. Our services are intended for use by students of all ages. If you are under 13, we will not knowingly collect any personal information from you without the verifiable consent of your parent or legal guardian. If we discover we have collected information from a child under 13 without consent, we will take immediate steps to delete it. Parents and guardians can contact us to review, update, or request the deletion of their child's information.
- Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information with your school or instructor if you are using our services through an educational institution. We also use trusted third-party service providers for things like payment processing and data hosting, but they are only authorized to use your information to perform their services. We may also disclose your information if required by law.
- Data Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. We use industry-standard security practices, including data encryption, secure servers, and access controls to safeguard your data.
- Your Rights and Choices
You have the right to access and correct the personal information we hold about you. You can also request the deletion of your information, subject to certain legal exceptions. You can opt out of receiving promotional emails from us by following the unsubscribe instructions in the email. To exercise any of these rights, please contact us.
- Changes to this Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and revise the "Last Updated" date. We encourage you to review this policy periodically.
- Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: Email: support@coursaty.org